The portal is a secure platform that lets you access a variety of NCR Atleos sites, based on the services your business uses. These sites appear in your profile as applications, and once added, they will show up in the Applications Portlet on your homepage.
For you to gain access to an application, it must first be linked to your company's NCR Atleos Master Customer Number (MCN). After that, your Customer Admin can request access for each user who needs it. Customer Admins can request apps for themselves directly from their profile page, or for other users through those users’ profiles, including when creating a new user.
Once a request is submitted, it usually takes about 3 to 5 business days to process. When it's ready, the Customer Admin who made the request—and the user (if applicable)—will receive a confirmation email. The approved application will then show up in the Applications Portlet. Two specific applications, My Support Link and Move, Add, Change, Cancel, have their own dedicated portlets. Getting access to them will also unlock related portlets like Incident Management and Assets.
Note: Training materials, support, and additional resources for each application can be found either on the application’s site or in the email you receive after approval.
